Novotel Bandung, Bandung

I had a mixed experience at the hotel. The rooms looked nothing extraordinary as quoted but were clean with excellent food quality and complete amenities in every room. However, they were small and somewhat designed like decades ago. The service, despite being nice, was a bit lacking as the staff was too busy answering phone calls and could not accommodate our request for changes. The location was convenient, surrounded by entertainment spots and easily accessible to public transportation. The dining was a highlight with impeccable service, tasty menu options, and attentive staff. Overall, a decent stay with some room for improvement.

The hotel has a somewhat outdated room design but is smoke-free and located on the 4th floor. The service staff assigned us rooms at the end of the hallway, friendly and attentive during food service. The location is convenient near the train station. The dining experience had good service but did not meet expectations. Facilities offer basic amenities.

My stay at the hotel had its ups and downs. The rooms I had, located at the superior room, were too noisy; the soundproofing wasn't sufficient. On the bright side, the staff, especially at the resto, were very polite and helpful. The location was slightly further away from the city center, providing a quiet environment for a good night's rest with a nice service. The dining experience was below expectations, despite having a variety buffet, and even in the center of the city. The facilities were decent enough, though some improvements could be made.

I loved my stay at the hotel! The rooms were spacious and elegantly furnished, although a bit dark for my taste. The service was exceptional, with a few nuances in language usage. The location was excellent, close to many attractions but requiring a taxi to reach some places. The dining experience exceeded my expectations, especially during breakfast. The facilities were top-notch, enhancing my overall experience.

I had a pleasant stay at the hotel. The rooms were spacious and clean, with nice bathtubs, although nothing extraordinary as described. The hotel is well-kept and tidy, providing great value for money. The service was excellent, with friendly and attentive staff who even accommodated my gluten-free dietary needs. The location was perfect for me, being near the station, right in the center of Bandung with plenty of dining and shopping options. The dining experience was varied, offering both local delicacies and international foods. Overall, a comfortable and convenient hotel with a few minor downsides.

I had a really pleasant stay at this hotel. The rooms were incredibly comfy and quiet, ensuring a restful night. The friendly service added to the overall comfort, making me feel safe and well taken care of. The location was slightly further from the city center, which provided a peaceful environment for a relaxing stay.

The hotel is located in a very strategic area surrounded by plenty of entertainment spots, making it convenient for guests to explore. Unfortunately, breakfast was not provided as a benefit for Accor Plus Platinum members.

I had a pleasant stay at the hotel. The rooms were clean and comfortable, but unfortunately, they couldn't provide breakfast as part of the benefits for Accor Plus Platinum members. The neat and clean environment was a big plus for us.

My stay at the hotel was delightful. The rooms were clean with excellent food quality and complete amenities, though the cleanliness could have been a bit better. The comfortable bed made my stay relaxing, and the service provided was nice. The location was excellent for its proximity to the city center and shopping malls, though it was a bit congested. The dining experience was enjoyable with a good variety offered. Overall, a good value for money option with lovely facilities.

The hotel has some great pros like spacious rooms compared to others, though there was a missed breakfast opportunity for Accor Plus Platinum members. The service, especially from Lia, was top-notch and worth the extra cost. The central location was excellent, making it easy to reach popular spots in Bandung; however, being in a traffic area was a downside. The dining options were mostly delicious, although there could be more variety. Overall, the hotel offers good value for money.